Hire for tone and rhythm, not only skill

technique — attributed to Carina Bauer

Skill can be taught faster than tone. Hire people who know when to speak, when to listen, when to challenge, and when to elevate — and the rest of the team's rhythm holds under pressure.

This is how Bauer staffs IMEX, and why visitors describe the team's welcome and recovery on the show floor as "contagious" rather than scripted.

hiring, team, culture, leadership