Turn follow-up into a dated system instead of a hope.
technique — attributed to Brian Feit
Feit inherited the habit from his mother's sales desk, a physical file for each day with a note to follow up with a specific person. He rebuilt it as a database that now holds a couple thousand contacts, and treats it as the mechanism, not a courtesy, behind the relationships that generate repeat work. The system removes follow-up from memory and willpower and turns it into a scheduled event. Most people intend to reconnect; the file is what makes the intention actually happen on a specific date rather than whenever it happens to come to mind.
For anyone whose business runs on relationships that go quiet without a prompt.
follow-up, systems, discipline, relationship-management