People are the hard part

principle — attributed to Greg Hitchen

Greg Hitchen was running his company's Singapore business within a couple of years of joining, and he says nobody prepared him for it. Managing people, he says, is the hardest thing to learn and remains the joy on the one hand and the heartbreak on the other. His method is to assume that everyone has something to contribute, and that whether you get a lot from them or nothing is a question of respect and of asking good questions.

Source: Adler interview, about 00:09 to 00:10 and 00:24 to 00:25.

management, respect, learning-on-the-job